Testimonials

"Amazing service...Paul was so knowledgeable and did a really thorough job...I would recommend this company to anyone (Facebook Review)"
A Bentley, Private Home.

"I was very impressed with the end to end service from Trace and Access Experts. They were the only company to answer the phone on New Year’s Day and Paul the duty engineer talked me through all the steps for investigation and was very reassuring. We were lucky enough to get an appointment the following day. Paul arrived promptly the next day and applied a very thorough and methodical search to find the source of the escaped water. He had all the expert equipment you could imagine which was again very reassuring. The leak was identified and Paul explained everything very clearly and all steps to resolution and restoration. We also received a very thorough and detailed report. Thanks again. (Google Review)"
P Rimmer, Private Home.

"Absolutely fabulous service; friendly, helpful, knowledgeable and reassuring. We were at the end of our tether trying to find a mystery mega leak at my elderly mother's property and various plumbers had said "you have to rip the floors up until you find it" which would have been devastating.

Using this service helped us find the leak with hardly any damage at all (if any) and I couldn't be happier. I have absolutely no hesitation recommending this company!"
K Harris | Stroud, Gloucestershire, Private Home.

"The overall service provided by Trace and Access Experts at my property has been exceptional from start to finish. I was hugely impressed by the pre-survey briefing provided which was clear and added huge value to the process. The survey undertaken was thorough and the perseverance shown in identifying my underfloor heating leak was commendable. I would also like to thank Paul Whittington personally for the advice and flexibility shown in adapting his methodology for identifying the leak and the personal commitment he has shown in resolving this issue over the busy Christmas period (which has been very important to my young family). Trace and Access provided a five-star service that I would not hesitate to recommend to anyone in a similar position to the one I found myself in."
S Batten | Gloucestershire, Private Home.

"I have no hesitation in recommending Trace and Access experts. From my very first phone call to them they were most courteous and polite. A visit was arranged and Paul (Whittington) was, unlike others, prepared to travel some distance to get to me. He was punctual and during the time he spent in my home he displayed exceptional professionalism and expertise in discovering the source of the water damage in the shower room.

His diagnostic report and recommendations was thorough and comprehensive, and his advice and willingness to answer my many questions has been invaluable in helping me deal with an insurance claim. My grateful thanks, Paul
Wendy Morgans"
W Morgans | Swansea, Private Home.

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